Privacy statement

Q-dev - Version 1.1, last updated on 2025-12-26

1. Who we are

Q-dev is an independent development studio for websites, webshops, and custom software. We handle personal data with care and only process what is necessary to provide our services effectively.

Q-dev
KvK: 34307906
E-mail: info@q-dev.nl

2. What data we process

We only process data that you actively provide to us or that is technically necessary for the website to function.

Data that you send yourself:

  • Name
  • Email address
  • Phone number (optional)
  • Content of your message or request

Technical specifications:

  • IP address (in server logs, temporary)
  • Non-saved, anonymous visit activity (live display only, no tracking, no storage)

We do not use tracking cookies and do not place third-party cookies.

3. Why we process this data

We process personal data for:

  • The response to your message or request
  • The creation and execution of a quote or agreement
  • Necessary administration and invoicing
  • Contact regarding changes, updates or support
  • The functioning, securing, and improving of the website

Legal bases:

  • Execution of an agreement
  • Legitimate interest (safety, communication, technical operation)
  • Complying with legal obligations (such as administrative duties)

4. How long we retain data

We do not keep personal data longer than necessary for the purposes for which you provided it.

  • Messages, requests, and emails: maximum 12 months, unless a task follows or further communication is needed.
  • Administrative data (such as invoices): 7 years, according to the legal retention obligation.
  • Server logs: automatically and temporarily, solely for security and error analysis.
  • Tracking data: we do not permanently store website behavior or analytics.

5. Sharing data with third parties

We do not sell personal data to third parties. Data is only shared with parties that are strictly necessary for providing our services, such as:

  • Our hosting provider (for website and email)
  • Software for administration and invoicing

With these parties, processor agreements have been made where necessary, and they act in accordance with the applicable privacy legislation (GDPR).

6. Cookies and similar techniques

We do not use advertising cookies, no third-party cookies, and no tracking services.

Only where this is technically strictly necessary for the functioning of the website can functional or session-based techniques be used. These do not infringe on your privacy.

7. Your rights

You have the right under privacy legislation to:

  • To request access to the personal data we process about you
  • To have data corrected if they are incorrect
  • To have data deleted when there is no longer a (legal) reason to keep it
  • To object to certain forms of processing
  • To request a copy of your data (data portability), where technically possible

For these requests, you can contact us at info@q-dev.nl. We generally respond within 30 days.

8. Protection of personal data

We take appropriate technical and organizational measures to prevent abuse, loss, unauthorized access, and unwanted disclosure. This includes, among other things:

  • Encrypted connections (HTTPS)
  • Secure servers and up-to-date software
  • Limited access to systems and data
  • Regular updates and monitoring

If you feel that data is not properly secured, please let us know at info@q-dev.nl.

9. International customers and data

We also work with clients outside the Netherlands and outside the EU. Personal data is processed within the European Economic Area (EEA) in principle and not transferred to countries without an adequate level of protection, unless this is explicitly necessary for the execution of the assignment or we have arranged appropriate safeguards for this.

10. Changes to this privacy statement

This privacy statement may be adjusted when our services or legislation changes. The most recent version is always available on this page. This version was last updated on December 26, 2025.

Q-dev | KvK: 34307906 | info@q-dev.nl